Frequently Asked Questions

Are IVA NATURA products safe to use during pregnancy?

We understand that many women seek alternatives to natural products during pregnancy; Based on our research, any formulation of IVA NATURA has no risk during pregnancy.

IVA NATURSA is committed to providing accurate information, but this information is not intended to replace the advice of your qualified medical practitioner. We recommend that you speak to your obstetrician or dermatologist if you are concerned about your particular circumstances.

Do IVA NATURA products have an expiration date?

The usage period after opening is indicated on your product. In addition, the expiry date of each product is written on the outer packaging.

What if I have an allergic reaction to an IVA NATURA product?

Regardless of the brand under which they are manufactured, all cosmetic product ingredients have the
potential to rarely irritate specific skins, regardless of the amount or the other ingredients with which they are combined.

Irritations can sometimes occur in the regular course of our daily lives after years of successful use of a product. Beyond the cosmetic products being used, any other trigger can also cause an unexpected reaction and the reaction may not

In the event of an adverse reaction, the best course of action is to stop using the product you believe is causing the condition and, if necessary, consult a specialist to find out if you are experiencing any irritation or allergies.

If you have a negative experience with an IVA NATURA product, please stop using it and do not hesitate to contact us with details of your condition.

For more information on returns and exchange policies, please see our delivery and return policy.

Can I use IVA NATURA moisturizing products just before applying make-up?

Yes, you can use IVA NATURA moisturizing products just before applying make-up.

Its high herbal content does not prevent make-up. However, before applying your make-up, we recommend waiting for a while for your preferred IVA NATURA product to be completely absorbed into your skin.

How should I store my IVA NATURA products?

We recommend that you store your products in a cool place away from direct light. This recommendation applies to all IVA NATURA products, regardless of whether they are glass or plastic.

Do IVA NATURA products contain harmful substances such as Paraben?

No IVA NATURA product contains parabens. All ingredients used in IVA NATURA products have been extensively researched, tested and evaluated for safety, stability, efficacy and irritation potential. This is
standard procedure for each component of IVA NATURA . We also oppose the use of ingredients such as vaseline, ALS / ALES, SLS / SLES, sulfates, paraffins, DEA, TEA, MEA.

Are IVA NATURA products tested on animals?

No. IVA NATURA can confirm that its products are not tested on animals. IVA NATURA is committed to acting in a responsible, accountable and transparent manner. All products of IVA NATURA are evaluated for safety and effectiveness by a specialist external organization before being put on the market. During these evaluations, animals are not tested.

Are IVA NATURA products certified vegan? 

Each of the products is completely vegan.

Is IVA NATURA certified organic?

Yes. All IVA NATURA products are Eco-Sert COSMOS ORGANIC certified.
A beauty care product can go on sale with COSMOS ORGANIC certification if at least 95% of the herbs it contains are certified organic.